Introduction
VisionWay, an international education consultancy company, is dedicated to protecting your privacy
on the internet and handling the personally identifiable information you share with us responsibly.
The visionwayimmigration.com Site Policy (Terms of Use) and Application Terms of Service also apply
to this Privacy Policy. This policy applies to users who sign up on visionwayimmigration.com or use
VisionWay services for any purpose, including contact and service enquiries.
Personal information means data relating to an identifiable individual, including identifiers such
as name, identification number, location data, online identifiers, or one or more factors specific
to physical, genetic, mental, economic, cultural, or social identity.
Information We Collect
- Account details such as name, email address, and phone number.
- Educational background, date of birth, and work experience for personalized counselling.
- Log, device, and location information about services used and usage patterns.
- Bank and credit account information, credit history where applicable, and transaction details
related to services.
- Health or vaccination information where required for destination-specific application processes.
- Information needed for study abroad services, including visitor visa, student visa, SOP, CV,
recommendation letters, and university applications.
- Communication content shared with VisionWay through website, application, support, or messaging
channels.
- Any other information you choose to provide via email or other contact methods.
How We Process Your Personal Information
- Creating and maintaining your account.
- Helping you identify suitable colleges, universities, and courses.
- Assessing your eligibility for programs and services.
- Improving services through cookies and related technologies.
- Personalizing search results, recommendations, and offers.
- Sending updates and newsletters where you have opted in (with unsubscribe option).
- Improving site functionality and user experience.
- Providing live chat and online support.
- Communicating via phone or email.
- Conducting surveys and market research.
- Promoting and marketing relevant services.
- Performing identity verification, due diligence, sanctions screening, and fraud prevention.
- Establishing, exercising, or defending legal rights and obtaining legal advice.
Cookies and Other Tracking Technologies
We use cookies and similar technologies to remember preferences, improve user experience, and
understand website usage trends. You may configure your browser to accept, reject, or delete
cookies.
If cookies are blocked or removed, certain parts of the website may not function correctly without
re-entering credentials. We may collect IP address, browser and OS details, clickstream data, date
and time of visit, and related technical data to improve site quality.
Third Party Services
Some services on visionwayimmigration.com are provided by third-party partners. We may share
personal information with trusted third-party service providers to support website operations and
service delivery, subject to reasonable contractual safeguards.
We do not share personal information without consent unless required to deliver requested services
or comply with law. Data may be transferred outside India as needed for service delivery and may be
subject to international privacy rules.
Our site may contain links to third-party websites. This policy does not apply to those websites,
and users are encouraged to review their privacy policies.
How We Share Your Information
Personal information is shared within VisionWay only with personnel who have a legitimate business
need. We may share information with trusted partners and service providers as needed for service
delivery and lawful purposes.
- With your consent.
- Under legal process, court orders, subpoenas, or legal claims.
- To investigate or prevent fraud, illegal activity, or safety risks.
- In case of merger, acquisition, or corporate restructuring.
- With colleges and universities for admissions and related processes where your interest or
application indicates relevance.
- With financial and commercial partners for service enablement where necessary.
We do not share personally identifiable information with advertisers merely because you view or
engage with ads; however, ad interactions may imply interest criteria.
Retention of Personal Information
We retain personal information only as long as needed for the purposes collected or to comply with
legal, regulatory, contractual, and statutory requirements. At retention end, data may be archived
as required by law.
Personalization of Services
Where legally permitted, calls and communications may be monitored or recorded to meet regulatory
obligations and service quality standards.
Subject to law, fees may apply for excessive or unjustified data requests. You may request access,
rectification, erasure, restriction, portability, or consent withdrawal regarding your personal
information, as permitted by law.
You may also lodge complaints with relevant Data Protection Authorities if you believe applicable
laws are not being followed.
Confidentiality and Security
VisionWay takes reasonable physical, electronic, and operational measures to protect personal
information against unauthorized access, misuse, alteration, or disclosure, in line with Indian law
including the Information Technology Act, 2000 and related rules.
We require third-party processors to apply appropriate safeguards where they process personal
information on our behalf.
Social Media
VisionWay maintains social media presence to support communication and share resources. Please do
not share sensitive personal data on social channels, including health, biometric, genetic,
religion, ethnicity, political views, or similarly sensitive information.
Except for content posted by authorized VisionWay staff, we do not take responsibility for
third-party social platform content.
Your Rights
Depending on applicable law, your rights may include:
- Right to be informed.
- Right to access personal information.
- Right to rectification.
- Right to erasure where legally permissible.
- Right to restrict processing.
- Right to data portability.
- Right to object to processing.
- Rights related to automated decision-making and profiling.
- Right to withdraw consent.
- Right to complain to relevant authorities.
You can review and update profile data through your account. For other requests, contact us using
the details below. We may request verification information before processing requests.
Changes to this Privacy Policy
visionwayimmigration.com may alter, amend, or update this policy at any time. The updated policy
becomes effective from the date of revision.
Disclaimer
visionwayimmigration.com disclaims liability for losses resulting from disclosure of account or
transaction information where such disclosure occurs intentionally, unintentionally, through legal
process, or otherwise, to the maximum extent permitted by law.
We do not store credit or debit card information. We are not responsible for personal information
voluntarily shared beyond what is requested during registration.
Contact
For issues or concerns regarding user data processing, contact us at:
Email: info@visionwayimmigration.com
Phone: +91-97815-18195, +91-74020-74025
M/S. Visionway IELTS and Immigration Private Limited,
Rahon Road, Nawanshahr,
Punjab, 144514
We acknowledge emails within 24 hours and then proceed with review, hearing, and resolution steps as
applicable.
